This site uses technology to deliver the content, products and services available. We collect the information that you give us when you contact us. Then we use it to provide you with any goods or services requested, to manage your interaction with the site, to analyse your history of use and to generally improve our service to you. It will be clear to you that this information is being collected and we undertake to manage that information responsibly.If we hold your information in a database you may request it to be removed from the database at any time.
Data security protection
Our systems comply with the Data Protection Act 1998. We only use personal data lawfully, and ensure that it are kept secure. Our systems are extremely well protected and, we will not pass the information that you give us to any organisations outside of Bates Group, our associated and subsidiary companies and our agents and service providers, unless we inform you otherwise and you don’t object.
What personal information do we collect?
We collect the information requested by our contact forms, together with any comments or ideas that you may send us. We monitor site traffic. By observing the pages that are of most interest to you, we can make them more accessible. We will (unless it’s impractical) tell you, if we obtain and store information from any other source and also, how we intend to use it.
How can you find out what is stored about you?
Please ask us. E-mail us at firstname.lastname@example.org. The information that you request will be provided within a a reasonable time.
What are cookies?
Cookies are files that are downloaded to the temporary Internet folder on your pc, in order that it can be identified by a website. They’re often used to help provide personalised pages and to store information on tastes and preferences.
What about e-mail?
Please ask us. E-mail us at email@example.com. The information that you request will be provided within a reasonable time.